Stillwater Cardiology Group is a mid-size cardiology practice based in Boston, MA, founded by Dr. Priya Anand. The practice sees a high volume of complex patients across heart failure, arrhythmia, and interventional cardiology. Cardiology notes are among the most detailed and time-consuming in medicine, and for years that burden fell squarely on the physicians after clinic hours.
Dr. Anand had been charting at home for as long as she could remember. "By the time I finished my notes it was usually past 9pm," she said. "I had accepted that as the cost of running a cardiology practice. I didn't think there was another way." A colleague recommended Diagnose after using it in an internal medicine setting. Dr. Anand was skeptical that a general ambient tool would handle cardiology-specific language accurately enough to be useful.
The cardiology model changed that. From the first encounter, Diagnose captured procedure-specific terminology, device history, and HCC-relevant diagnoses in the correct structure without any editing. "It knew what a cardiology note was supposed to look like," Dr. Anand said. "That's not something I expected."
Within three weeks of going live, Stillwater's physicians had stopped charting after hours entirely. The practice has not had a single instance of after-hours documentation since. Patient throughput increased by 15 percent in the first quarter without any additional staffing, simply by recapturing time that had previously been lost to notes.
Dr. Anand now considers Diagnose a non-negotiable part of how Stillwater operates. "I would not go back," she said. "Not for any reason." The practice recently expanded to a second location and chose Diagnose as part of the setup from day one.
